Customer Support

Who we are

Website Launches is a public registry of newly launched websites. We automatically detect new sites when they go live and create a free launch record for each one, showing when it launched and what it's about. People browse the daily launches to discover new sites, and the community votes on its favorites.

Website owners can claim their site's listing for free to confirm they own it and control how it's shown. Owners can also choose optional upgrades, like completing their listing with screenshots, highlights, and links, or website monitoring that alerts them if their site goes down.

Website Launches is operated by Launch Registry LLC in Lafayette, Colorado. We're not a domain registrar, web host, or website builder, so we don't manage your domain or build or host your site.

How we can help

I'm happy to help with anything related to Website Launches, whether you're new here, just claimed your site, or bought an upgrade. If you're not sure whether something is related to us, email anyway and I'll point you in the right direction.

Seeing a charge from WebsiteLaunches.com?

Charges appear on your statement as WEBSITELAUNCHES.COM (sometimes shortened to WEBSITEL*). They're usually for completing your website's listing or for website monitoring.

If you don't recognize a charge, email us before contacting your bank. We'll tell you exactly what it was for, and refund it if it shouldn't have happened.

Common requests

• Refunds: one-time purchases include a 7-day money-back guarantee. See our Refund Policy.
• Cancel a subscription: cancel website monitoring anytime from your Launch Center, or just email us and we'll cancel it for you.
• Help with your listing: updating details, screenshots, links, or anything that doesn't look right.
• Account access: trouble signing in or claiming your site.

To help us respond faster

Please include:

• The email address you used to purchase
• Your website (domain)
• A short description of what you need

Company details